Corrections and listing removal
We want every listing to be accurate. If something about a business is wrong, tell us and we'll check it.
How to ask
- Call 1-800-481-8638, or email [legal email: to be added].
- Include the listing link (it looks like provehound.com/pro/business-name/), what's wrong, and any proof (for example the official license record).
- Business owners can also claim the listing to correct contact details themselves.
What we do
- We aim to reply within 5 business days.
- If you show a likely error, we can hide the disputed item while we check.
- Unverified listings (public business data we haven't checked): the owner can ask us to remove the listing. We'll remove it once you show you control the business phone, email or website.
- Government records: we fix our copy and our matching, but we can't change a state's record. To correct that, contact the issuing agency. We re-check state records on a schedule; a state license stops counting if it hasn't been re-checked in 10 days.
- Copyright complaints follow the process in our Terms.
We keep a log of correction and removal requests and what we did.